IT Services

Secure Your Business’s Future with Our Dedicated IT Services

In today’s highly competitive and technology-driven business landscape, ensuring that your organization stays ahead of the curve is crucial. Partnering with Sims for your IT services is the smartest decision you can make to guarantee the stability, security, and efficiency of your business’s IT environment.

Don’t leave your organization’s IT stability and security to chance. Partnering with our IT services company is a strategic investment in your business’s long-term success. With our unparalleled expertise, state-of-the-art solutions, and commitment to customer satisfaction, we’ll ensure your organization thrives in today’s technology-focused marketplace. Contact us today and experience the transformative impact of our IT services on your business.

Claim Your Free Network Analysis

When you submit the below form, we will conduct a FREE analysis of your current IT network and infrastructure, identifying key areas for improvement and recommending ways to increase security – an $800-$4,500 value!

Top Benefits of IT Services

In an era where business agility and technological prowess are key competitive differentiators, many Arizona companies are recognizing the significant benefits of outsourcing their IT management to specialized third-party Managed Service Providers (MSPs) like Sims. By doing so, they can focus on their core business, streamline operations, and enhance their efficiency, while leaving the complex and time-consuming IT tasks to the experts.


MSPs offer a flexible pricing model, converting fixed IT costs into variable costs. This allows businesses to budget effectively and only pay for the services they need.

Expertise and Specialization

MSPs bring specialized knowledge and experience that a typical in-house IT team may lack. They stay up-to-date with the latest technology trends, tools, and cybersecurity practices, ensuring businesses can leverage state-of-the-art solutions.

24/7 Support

MSPs offer round-the-clock support and continuous monitoring of IT infrastructure, providing rapid response and resolution to any issues. This ensures business continuity, minimizing downtime and related costs.

Risk Reduction

With their knowledge of industry standards and compliance regulations, MSPs help businesses reduce the risk associated with maintaining client data, sensitive information, and other business operations.

Scalability and Flexibility

As businesses grow and evolve, their IT needs change. MSPs can scale IT services accordingly, providing the flexibility that in-house IT departments might not be able to match.

Whether you’re looking to cut costs, gain access to the latest technologies, or ensure seamless operations, choosing the right MSP can unlock these benefits and more. Don’t delay; contact Sims today to streamline and secure your IT environment.  

IT Services You Can Trust

Computer/Server Monitoring (+Remote Monitoring)

  • Automated Remediation (Trigger based)
  • Patch Management
  • Application Whitelist/Blacklist
  • Log Monitoring
  • Automatic Application Updates
  • Network Security Appliance Management & Configuration
  • Firmware Updates
  • Policy & Routing Configuration
  • Virtual Private Network (VPN) Configuration (SSL & IPsec)
  • Security & Policy Enforcement
  • Virtual Local Area Network (VLAN) Design & Maintenance
  • Intrusion Detection & Prevention (IDP)
  • Internet Content Filtering (Web Filtering)
  • Bandwidth Monitoring & Utilization Reporting

Network Device Management & Configuration

  • Custom Image Configuration
  • Policy Inheritance & Validation
  • Printing Device Installation, Updates & Deployment
  • Routine Device Driver Updates


  • Diagram Network Topology
  • Vendor, Account Information & Authorized Access
  • Company Asset Management (Where Applicable)

Backup & Maintenance

  • Fully Managed & Monitored
  • Cloud & On-Premises
  • End-to-End Encryption
  • Ransomware Detection & Prevention
  • Agent & Agentless Based
  • Instantly Bootable & Virtual

Secure Compliant Email

  • Hosted Exchange
  • Advanced Email Security
  • Archive Vaulting
  • Encrypted Messaging

Systems Architecture & Design

  • Microsoft Active Directory Management
  • Group Policy Design & Enforcement
  • Client Firewall Policy Enforcement
  • Anti-Virus & Anti-Spyware
  • Managed Anti-Virus Policy
  • Definition Updates
  • Email Integration

Google Reviews

Here’s what our happy customers had to say about our services:

  • Excellent company and good customer service.

    Vanessa Alexandra
    February 4, 2023

    Sid was great!! Thanks so much! Easy and efficient!

    Rochel Wyncoop
    May 4, 2022

    This company really stands out - if you have an issue they will resolve it, their new ticketing system is great!

    Becky Trujillo
    May 4, 2022
  • I actually got in touch with Sims for IT help, but they ended up selling us a copier first! Pricing was far less than Konika, and they were so much nicer as well!

    Dawn Joe
    May 4, 2022

    Scott and Simms are the best. Our company started out just using Simms for our copiers ,then went found out they have much more . If you need I.T Services or a new phone system Simms are the one to go to. Scott has been the best person to work with , he actually cares about your needs in business and works hard to get them for you.

    Terry Miller
    May 4, 2022

    I've been dealing with SIMS for a few years now. I've dealt with other business solutions in the Valley and I can say this with 100% confidence SIMS is by far the BEST! From day one & before you sign on any dotted line, you feel like family.... and that doesn't end once the honeymoon phase is over. SIMS and all the associated from Sales, to service, to billing and ownership is the BEST you will find in the business!!!

    Amber Calina
    May 4, 2021
  • Sims is a great family owned company. I've always believed in shopping local and people like Mark and Justin truly make it worth it. They want to make sure you're getting the best deal and will always go out of their way to answer questions and provide solutions even on evenings and weekends. Have never had a bad experience with anyone from the Sims organization. Love that a local family owned company is beating out the dishonest corporations.

    Ashton Kirkman
    May 4, 2021

    We have been with Sims for more than 15yrs. They have great customer service and care for their customers. We recommend them.

    Susana Velazquez
    May 4, 2021

    We met Liz Sims for the first time today at our office. She was able to fit us in on short notice and came right over as agreed. She gave us options on an new company server and was also able to get us into a brand new HP commercial network printer. The timing could not have been better, as ours was on it's last leg. With her expert knowledge and professionalism we felt comfortable moving forward with her proposal sonwe did. Liz is a TRUE profeasional in her field and lives up to her company's reputation! We would highly recommend her services!

    Michael Sandoval
    May 4, 2020
  • Growing up in a family business I know the extra attention, care, and service that other small business offer. Shawn contacted us after passing by our future school building. We arranged a meeting and she was able to identify our needs and build a strategy that fit within our tight timeline. Sims Business Systems came in on-time and within budget to deliver the first stage of our networking infrastructure project. We anticipate working together in the future. Highly recommended for quick turn-around, timely communication, and their passion towards customer service.

    Charles Kaplan
    May 4, 2020

    Sims is a great local company. Shawn provided personalized service to fit exactly what we needed. The service techs are knowledgeable and pleasant. I highly recommend Sims!

    Colleen Murphey
    May 4, 2020

    Their customer service is top notch and their pricing is very competitive. They were very helpful in finding the right solution for our business.

    Response Marketing
    May 4, 2020
  • We have been working with Sims for several years now. Shawn is a great sales rep - very helpful, but never pushy. She is something you don't see very often in the sales world. The service has been very good as well. They respond quickly and get if fixed; usually on the first call.

    Joseph Evers
    May 4, 2020

    Shawn is fantastic, it is always a pleasure to deal with her. Their service is excellent, prompt and efficient. They take care of their customers!

    Daniel Siegel
    May 4, 2020

    These people are great! Quick, friendly and knowledgeable service. A real pleasure to work with.

    Robert Marshall
    May 4, 2020
  • Great service, great people and love working hand and hand with them.

    Mary Beth Sheleman
    May 4, 2020

    Rod (in Sales) was great in putting together a great deal on the perfect copier/printer for our offices. Stan did great job with the technical installation -- he really knows what he is doing! And Jackson completed the installation tweaks! We are very pleased with the equipment and service! We've been with Sims since 2012 -- are proud to do business with a local family owned business -- and wouldn't go elsewhere!

    Karen Kehlenbach
    May 4, 2020

    Sims Business Systems is the Best copier company in Arizona.. They care about their customers...If I could I would give them 10 stars..

    Vivian K
    May 4, 2019
  • Liz at SBS was exceptional! She recommended products best for my company's needs, was timely, and professional. I highly recommend Sims!

    Michele Bush
    May 4, 2019

    Sims...all I can say is thank you for excellent service. Could not be happier!

    Timothy Parkkila
    May 4, 2018

    We just LOVE Sims! a CPA firm, we truly rely on their professional & friendly service.

    May 4, 2018
  • All of my dealings with this professional and world class establishment over the years has been outstandingly. First class communication and service every step of the way. Highest recommendations and money well spent!

    Michael Dykehouse
    May 4, 2018

    Highly recommend. Thanks Phil.

    Subsurface Films Fluidfpv
    May 4, 2018

    Knowledgeable staff. Prompt and reliable service.

    thomas teppen
    May 4, 2018
  • Sims Business Systems are consummate professionals, they value your business, and they stand by their products.

    Todd Zolkosky
    May 4, 2018

    Very Happy with the outcome of switching to SBS. Their tech support department is great. Working with Phil in the sales has been excellent! We highly recommend SIMS!

    He's In Control
    May 4, 2018

    We have leased equipment from Sims Business Systems for several years. We love their exceptional customer service. Patricia Perna, Grayhawk Development

    Patricia Perna
    May 4, 2016
  • You can't go wrong with Sims Business Solutions! They are highly professional, have tremendous customer service, and work to ensure that you have the optimal business solution for your company - not a solution that will simply line the pockets of the sales person. I would very highly recommend Sims!

    Mark Last
    May 4, 2016

    Our Business has been with Sims since 2007. I was impressed that Mark Sims himself had come out to meet and make sure we were happy with what we purchased. I can honesty say that owner, Mark Sims truly cares about his customers. He is very giving and has gone out of his way to help work a deal for me. I have yet to have a Sales Rep that I did not like. I wish I could say that about a few others. The repair service is right on. Same or next day. Loaners are available a well as my supplies are timely. My experience with Sims Business has been nothing but positive. I have been with many other Copier Companies in the past. I have yet to find or work with any other like Sims. I am sure Mark and his Sales Rep can tell you I am not an easy sale. They had to earn my business. I am glad I made the change and with no regrets.

    Holly Estrada
    May 4, 2016

Technology Partners