40+ Years of Experience in the Industry
By hiring a certified trained technician from Sims(included in a service plan), you can trust that you’ll always receive the benefits below:
Faster response for service calls: When vital equipment or systems are affected by some event, response time to solve the issue can be crucial. It is important to hire a reliable company with factory trained technicians and proven track record of 40 years in the industry. With Sims, you can rest assured that we always have local support available right here in Tempe, Arizona. Our technicians travel all over the valley and even outside of Maricopa County, Monday through Friday, 8AM to 5PM.
Reduce Pressure on your staff: When something happens, there’s no need to panic, simply fill out a form under our Customer Support section or simply call us at 480.345.4000.
Certified Technician is familiar with technology: Our techs don’t want to spend any more time at your business than they have to, because they understand that your machine being down means your business functions are inoperable and must be fixed immediately. When you have someone who’s had years of experience in the industry as well as recent certifications for updated training programs… you know that not only will it be repaired with speed, but will be fixed the right way with OEM parts.
Genuine parts are key: Just like anything else, when you don’t use factory parts, things just don’t last… Our warehouse located in Tempe, Arizona stocks a wide-array parts and supplies for Ricoh/Lanier, HP, Samsung, Brother, Lexmark, and more! Our technicians only replace parts with OEM replacements directly ordered from the manufacturer. We know that inferior quality parts leads to more problems and that is something Sims avoids by using only the highest quality parts and supplies.
Knowledgable, Friendly, and Respectful: If you are looking printer repair services, from a trusted company, you can’t lose with Sims. Our technicians have years of experience, extensive knowledge of equipment, and advanced skills in multifunction printer repair. Our technicians also understand that while on your premises they are an extension of your business.